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Service questions, billing help, or a new project.
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Knowledge base
Browse product, account, and service guidance.
Browse articlesCustomer support
Keep technical conversations connected to your account.
Open client areaBilling & renewals
Get help with invoices, account credit, or renewal questions.
Contact NODEBEService status
Check the status page for service information and updates.
Check service statusStart with a
little clarity.
For service-specific help, include the relevant service or invoice details in your account support request.
Contact NODEBEWhich server should I start with?
Choose Cloud VPS for a Linux environment, Windows VPS for a remote Windows workspace, or an application VPS for a prepared self-hosted tool. Dedicated servers follow a staff-coordinated setup. The plan finder helps compare memory and price.
Where will my server be located?
The plans shown here use Dallas, United States (US-1). The billing configurator confirms the locations available for the service you select.
How do application VPS plans work?
Select an application, choose its resource tier, and continue to the billing configurator. Application preparation begins with deployment. You are responsible for your application settings, credentials, updates, and backups.
When does service activation begin?
Cloud activation or application preparation begins after invoice payment. Dedicated hardware requires coordinated preparation and handover. Timing depends on the selected service and configuration.
Are external software and AI subscriptions included?
VPS hosting covers the infrastructure shown in the plan. Paid software licenses, external AI model usage, API subscriptions, and third-party services are not included unless explicitly stated in the order.
Where do I manage invoices, renewals, and support?
Sign in to the NODEBE client area to review your services, invoices, payment history, renewal information, and account support. The billing portal confirms final prices and available payment options.
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